Team Move
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Activity overview
Latest activity by Team Move-
Team Move created an article,
How do I become a Move athlete or partner ?
We'd love to hear from you! Please email us at support@move.one.
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Team Move created an article,
What are my payment options ?
Move accepts all major credit cards. In addition, we also accept Apple Pay, PayPal, Google Pay, and ShopPay.
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Team Move created an article,
How do I track my Move order status ?
Once your order ships, you'll receive a confirmation email. Use the link in that email to track your order. If you are having issues finding the confirmation email please email us at support@move.one.
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Team Move created an article,
Do you ship internationally ?
Yes! Move ships internationally. However, Move's free shipping promotions are currently available in the United States. Check back for more updates as we continue to expand.
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Team Move created an article,
What are Move's shipping options ?
In the United States, Move offers ground, two-day, and overnight shipping. Other countries have various shipping options depending on availability.
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Team Move created an article,
How do I exchange my order or request a refund ?
We do not offer exchanges, but we do allow refunds for returned products within 30 days of purchase. Please email Move at support@move.one to request a refund.
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Team Move created an article,
I placed an order but didn't receive a confirmation, what should I do ?
If you don't receive an order confirmation within 24 hours, we suggest you contact us at support@move.one and we'll make sure your product is locked in.
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Team Move created an article,
Do your products work better for different activities ?
We're rooted in basketball, but if your activity requires standing and moving, Move insoles are built for you.
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Team Move created an article,
How long should I expect my Move insoles to last?
Generally, we believe your Move insoles should hold the same lifespan as the shoes you lock them in. In some occasions, based on personal preference, you may want to refresh your insoles sooner to ...
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Team Move created an article,
How should I take care of my Move insoles ?
The Move Platform is built to adapt to your unique foot over time. So you might notice wear and tear in certain spots the longer you wear. That's what it's supposed to do, so don't be alarmed. Afte...